Remote Support for SMB

Small to Medium Sized Businesses Learn more

Our team holds over 60 years of combined work experience

Fast, Efficient, and Trusted.

We offer responsive remote support between the hours of 8AM to 6PM (PST). Utilizing Citrix GoToAssist’s secure platform, we provide you with real time support when you need it most. Here’s a short list of what’s included:

  • Virus & Malware removal and cleanup
  • Tune up & Maintenance for any Windows or Apple PC
  • Troubleshoot and resolve email related issues
  • Virtual Help Desk with Ticketing System
  • Network Troubleshooting
  • Network Maintenance
  • Server Management
  • Improve network speeds
  • Improve overall efficiency
  • As-needed, On-demand, or..
  • Pre-paid block & Monthly contracts are available

We offer solutions for artists, professionals, small to medium sized businesses and entrepreneurs.

But why us?

Protect your systems from advanced threats

Have peace of mind that you have technicians on-call at your disposal. We provide expert knowledge and procedures which allow us to remediate infections before they spread.

Real-time Support

We offer a dedicated account manager for all support contracts. Your account manager will be help you feel at ease and handle all requests coming in efficiently & effectively.

Secure terminal connections

We believe security is amongst the most important quality in providing remote support. It’s for this reason we work with some of the most secure options available on the market today.

Boost performance

Over the years we’ve developed a set of metrics which allow us to perform tune-ups and diagnostics in 3 simple steps. We offer and perform these solutions to all of our SMB remote support contracts.

Interested in remote control support?

View Plans

Our Location:

Simply tap the icon and your device will open Google Maps. We are easily accessible from both 680 & 580 freeways.

4825 Hopyard Road. F-12. Pleasanton, CA 94588

Give us a call:

Simply tap this icon if you are on your mobile device or cell phone.

If you’re viewing this on a PC, give (925) 460-0580 a call to speak with us.

 

Email us:

Simply tap the icon on any device and your default email application should pop up and compose a new message to us.

If not, send us a note at sales@ncalcomputers.com

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